About Us

About Us Image

About Us

With a dedicated team boasting over twenty years in engineering health, safety & hygiene solutions, Protocol Food Consultancy had quickly established a solid reputation as support and solution provider, tailoring customized services to address the market’s expectations & business needs. Clients depend on us as an extension of their crew, where we take the responsibility to tackle the little business details, mold the team’s culture and performance in a way to help organizations reach the desirable goals. Our consultants are well experienced, trained, knowledgeable and professional. We believe that delivering training and audits is an art that we ensure our team members carry out at its finest methodology. Customer commitment, dedication, accountability and passion are our values when doing business.

Since 2017, we have proudly and successfully served the market by:

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Candidates Trained

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F&B Facilities Inspected

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Nurseries and Kindergartens Audited

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Mega Events / Projects Consulted

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Food Safety and Quality Management Systems Implemented

Bassel Owayjan

Bassel Owayjan

Co-founder & Managing Director

Bassel Owayjan, a dynamic and highly accomplished hospitality and F&B expert, leads Protocol Food Consultancy as its Managing Director. With more than 27 years of experience in the field, he has a thorough knowledge and perception of the industry operations, challenges, novelties, and trends across the EMEA Region. Bassel, as company’s leader, is committed to strategize the steady growth of the company, and to inspire team members achieve their goals and apply their optimum capabilities.
bassel@protocolfc.com

Bassel Owayjan

Co-founder & Managing Director
Riwa A. Chidiac

Riwa A. Chidiac

Co-founder, Technical Director & Managing Partner

Riwa Chidiac leads the technical team of Protocol Food Consultancy and serves the Europe and EMEA region as senior consultant and international accredited trainer. With more than 15 years’ experience across the EMEA region, she has been supporting multiple industries to implement and integrate dynamic efficient and consolidated management systems for food safety, quality and brand standards, food sustainability, allergens’ control, Halal production, and health & safety.
riwa@protocolfc.com

Riwa A. Chidiac

Co-founder, Technical Director & Managing Partner